Privacy Policy
1. Information We Collect
We collect personal information that you voluntarily provide when making reservations, placing orders, submitting event enquiries, or contacting us. This may include your name, email address, phone number, and any additional details you choose to share.
2. How We Use Your Information
Your information is used to process reservations and bookings, fulfil food and drink orders, respond to enquiries and event requests, send relevant communications about your bookings, and improve our services and user experience.
3. Data Storage & Security
We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Your data is stored securely and retained only for as long as necessary to fulfil the purposes outlined in this policy.
4. Third-Party Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties. This does not include trusted third parties who assist us in operating our website and conducting our business, so long as they agree to keep this information confidential.
5. Cookies
Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect certain website functionalities.
6. Your Rights
Under applicable data protection laws, you have the right to access, correct, or delete your personal data. You may also object to or restrict certain processing of your information. To exercise these rights, please contact us using the details provided on our Contact page.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated policy.
8. Contact
If you have any questions about this Privacy Policy, please contact us at info@mist-lounge.co.uk or visit our Contact page.
Last updated: August 2026